Shipping Policy
1. Order Processing
Order Confirmation
- Confirmation email sent within 24 hours
- Verifies shipping address & product details
- Processing begins immediately after confirmation
Production & Shipping Time
- Typically ships in 1–3 business days
- Excludes weekends and public holidays
- Delays possible during peak seasons
2. Shipping & Delivery
Shipping Costs
- Automatically calculated at checkout
- Based on location and package weight
- Contact us at tkbubu1@outlook.com for special requests
Delivery Timeframes
- Domestic: 3–7 business days
- International: 7–20 business days
- Subject to customs processing delays
Global Coverage
- Available in most countries at checkout
- If your address isn’t listed, email us for assistance
- We work with multiple international carriers for reliable delivery
3. Order Tracking & Support
Tracking Information
- Tracking number emailed upon shipment
- Real-time updates through carrier’s website
- Contact carrier directly for delivery day inquiries
Customer Support
- For urgent issues, email us with:
- Order number
- Screenshots (if applicable)
- Preferred resolution
- Response within 24–48 hours
4. Important Notes
⚠️ Critical Reminders:
- Address accuracy: Double-check shipping details. We’re not responsible for errors in provided addresses
- Customs fees: International buyers are responsible for all import taxes/duties
- Reporting window: Lost/damaged packages must be reported within 7 days of delivery
Peak Season Notice
- During holidays/sales events, processing may take 3–5 extra days
- Carriers may experience delivery delays beyond our control
- We appreciate your patience during high-volume periods